Overview
The Salesforce Administrator certification is considered the baseline credential for any Salesforce professional. Passing this exam will showcase your knowledge of Salesforce features and best practice configuration, demonstrating your ability to keep the platform running smoothly, as well as customize it to suit a business’s needs.
About the Salesforce Certified Administrator Exam
Here’s what you need to know ahead of the exam:
- The exam consists of 60 multiple-choice/multiple-select questions (plus five non-scored questions).
- You will have 105 minutes to complete the exam.
- The passing score is 65%.
- 6-12 months of experience is required.
- There are no prerequisites to take this exam.
- The exam can be taken online or at a testing center.
- The exam costs $200 and retakes cost $100.
Who’s the Ideal Candidate?
For anyone looking to enter the world of Salesforce, passing the Certified Salesforce Administrator exam is an excellent way to demonstrate your knowledge of the core Salesforce platform. This certification signals to employers that you possess the skills to administer, maintain, and extend the Salesforce platform using custom functionality.
The Salesforce Certified Administrator exam is not just for newcomers. It’s also ideal for ‘accidental admins’ or those currently working as Salesforce Admins without certification. Earning this certification can be a transformative experience, significantly enhancing your skills and expertise.
What you’ll learn
Learn to apply Salesforce basics, advanced features, and App Exchange integration.
Analyze data and visualize insights dynamically using Salesforce reporting and dashboarding skills.
Learn to implement Salesforce administration, security controls, user management, data, and workflow automation, and deployment strategies.
Understand Salesforce administration principles, tools, and techniques thoroughly to prepare for the Salesforce Administrator certification exam.
Skills you’ll gain
- Category: Security Controls
Security Controls
- Category: Object Manager
Object Manager
- Category: Salesforce Service Cloud
Salesforce Service Cloud
- Category: Configuration and setup
Configuration and setup
- Category: Workflow Automation
Workflow Automation
- Category: Analytics management
Analytics management
- Category: Lightning App Builder
Lightning App Builder
- Category: Data Management
Data Management
- Category: Process Automation
Process Automation
- Category: Workflow automation
Workflow automation
- Category: Salesforce Chatter
Salesforce Chatter
- Category: Sandbox
Sandbox
- Category: Salesforce Security
Salesforce Security
- Category: Process Automation Systems
Process Automation Systems
- Category: VSCode
VSCode
- Category: Creating Reports
Creating Reports
- Category: Dashboard
Dashboard
- Category: Salesforce Lightning
Salesforce Lightning
- Category: Creating Charts
Creating Charts
- Category: Salesforce
Salesforce
- Category: CRM
CRM

- Coursera
- Free Online Course (Audit)
- English
- Paid Certificate Available
- 2 months at 3 hours a week
- On-Demand
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