IBM Via Coursera
Overview
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What you’ll learn
Master the most up-to-date practical skills and tools used by IT support professionals and how to apply them in an everyday professional setting
Learn hardware and software skills that help users select, install, and configure their devices, operations systems, and applications
Develop a strong IT foundation in topics including cybersecurity, networking, cloud, databases, and be prepared for CompTIA certification exams
Practice customer service and troubleshooting skills by using ticketing systems, hands-on labs, demos, and interactive exercises
Skills you’ll gain
- Category: Cloud ServicesCloud Services
- Category: Peripheral DevicesPeripheral Devices
- Category: Computer HardwareComputer Hardware
- Category: Interviewing SkillsInterviewing Skills
- Category: Professional NetworkingProfessional Networking
- Category: CybersecurityCybersecurity
- Category: Cloud SecurityCloud Security
- Category: Network TroubleshootingNetwork Troubleshooting
- Category: Cloud ComputingCloud Computing
- Category: Computing PlatformsComputing Platforms
- Category: Software Development Life CycleSoftware Development Life Cycle
- Category: Technical SupportTechnical Support

- Coursera
- Free Online Course (Audit)
- English
- Paid Certificate Available
- 3 months, 10 hours a week
- On-Demand
- English, Kazakh, German, Hindi, Russian, Swedish, Korean, Portuguese, Greek, Italian, French, Chinese, Spanish, Arabic, Thai, Ukrainian, Japanese, Indonesian, Polish, Dutch, Turkish, Hungarian, Bengali, Pashto, Urdu, Azerbaijani, Farsi
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