Overview

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What you’ll learn

  • Master the most up-to-date practical skills and tools used by IT support professionals and how to apply them in an everyday professional setting

  • Learn hardware and software skills that help users select, install, and configure their devices, operations systems, and applications

  • Develop a strong IT foundation in topics including cybersecurity, networking, cloud, databases, and be prepared for CompTIA certification exams

  • Practice customer service and troubleshooting skills by using ticketing systems, hands-on labs, demos, and interactive exercises

Skills you’ll gain

  • Category: Cloud Services
  • Category: Peripheral Devices
  • Category: Computer Hardware
  • Category: Interviewing Skills
  • Category: Professional Networking
  • Category: Cybersecurity
  • Category: Cloud Security
  • Category: Network Troubleshooting
  • Category: Cloud Computing
  • Category: Computing Platforms
  • Category: Software Development Life Cycle
  • Category: Technical Support

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